Testimonials
The experience of having the root canal with Santa Fe Endodontics was amazing. From the beginning with the receptionist who was very kind, empathetic, and professional. She worked with my schedule to fit in with the doctors schedule. The dental assistant who took the xrays and assisted the doctor was so kind, and explained every step of the treatment. I can’t say enough of the professional Dr. Palermo. I never felt pain, or any kind of discomfort. He explained every detail as he was doing the procedure. Unbelievable, it was painless and my tooth and gum area is great. Able to eat without problems after the numbing wore out. I would recommend 100% to everyone of his great service, skills, professionalism, and amazing surgical experience. – Cathy A. (May 2020)
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SF Endo’s office is clean & super high tech. Their process for getting people in & out during the pandemic is seamless and smooth. Dr. Palermo is a total pro. He has a soothing chair-side manner, explains everything as it happens, & helps patients be as comfortable as possible. He also has a great playlist! I did some research on the Gentle Wave procedure. I’m very glad he used it for my root canal. I had no pain during the procedure and absolutely no pain afterwards. I didn’t have to take pain meds. I highly recommend SF Endo & Dr. Palermo & his staff. – Dee C. (May 2020)
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Dr. Palermo is the consummate professional, highly skilled, communicative, and friendly. His dental assistant was a full partner in the entire process. Both keep you fully informed. Both sought feedback from me as the root canal proceeded. There was no pain at all. The office is bright, modern, and highly sanitary. Santa Fe is lucky to have a professional of Dr. Palermo’s caliber. The Gentlewave procedure is pain free and an added benefit. I am grateful to him and his staff. Thank you. – Alan B. (April 2020)
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Went in for root canal. Dr. Palermo and his staff were extremely knowledgeable and professional. After having a very painful experience several years ago with my first root canal, I was scared. So, just as important to me as knowledge and professionalism, was Dr. Palermo’s ability to make the experience less stressful by giving me step-by-step detailed information about the procedure as we went along. His calming chair side manner and great music mix helped a lot! He also insured the procedure was as comfortable and painless as possible. Dr. Palermo put me at ease from the beginning. It’s the day after and I have absolutely no pain from the procedure. Hopefully, I won’t need this procedure for years to come, but if I do Dr. Palermo will be the one I go to. Thanks to him and his staff (especially Milo, assistant) for making one stressful experience less so during this very stressful pandemic environment we’re all living through. – Donelli D. (March 2020)
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The clinic was able to schedule an appointment the day following my visit to my regular dentist. Dr. Palermo and his assistant explained every step of the procedure as they performed it, so there were no surprises about what to expect. While this type of dental work is never enjoyable, I was kept as comfortable as could be expected throughout the process. As a side note, I enjoyed the doctor’s music play list while he was working in me! – Philip K. (March 2020)
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I found the office staff to be available and pleasant and the office itself was very clean and uplifting. The root canal procedure by Dr. Palermo was fast and easy and he explained everything he was doing along the way. It was actually so smooth that I fell asleep during the last half of the procedure; something that is hard to achieve during a root canal! I highly recommend Dr. Palermo and his office staff.
– Christine R. (February 2020)
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I had my first ever root canal yesterday with Dr. Palermo. I had as good of an experience as possible during a root canal. It was fast and he explained everything before and during the procedure. I highly recommend his services if you are unfortunate enough to have a root canal. – Paula T. (February 2020)
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I have had several root canals in my life. I was totally impressed with this operation. The administration of the numbing solutions was handled and almost painless. There was a great deal of care given to my comfort and safety. I was kept informed of each ensuing step that was about to be taken. I enjoyed the music and Dr. P has a good voice. – Jack E. (February 2020)
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Thank you for the excellent and prompt service. Thank you to your kind & courteous staff. I will have no problem recommending your office for any types of procedures. Thank you again! – Matt R. (January 2020)
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I had a root canal done at this office. Dr. Palermo is amazing and very knowledgeable. The office staff was also very friendly and welcoming. Highly recommended! – Muhammed K. (January 2020)
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I had the most relaxing appt. & that is saying millions about it. The reason I needed a root canal is because I hate going to the dentist & wait until I have too. They answer all questions, make sure your comfortable throughout the whole procedure. They really show they care about their patients. – Donna L. (January 2020)
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Not gonna lie, after I heard the word “Root Canal” from my dentist all I could think about was that scene from Finding Nemo where the fish watch a dentist give a root canal and his patient screams in agony. So I entered Dr. Palermo’s office a little anxious ( who isn’t when going to the dentist) but after Dr. Palermo sat me down on the chair and explained the procedure I immediately began to feel more at ease. His explanation was very detailed and once he started the procedure he and his assistant Jake did a great job of telling me what they were doing and why, when I might feel a little discomfort, and so on. I tend to be very difficult to numb, and Dr. Palermo caught onto this and made sure I was comfortably numb before getting into the nitty gritty of the root canal. I felt surprisingly little pain throughout the duration of the procedure, needless to say my experience was far better than Finding Nemo made me expect. Thanks for the root canal Dr. Palermo! – Alder F. (November 2019)
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No one is crazy about having an unexpected root canal done, especially on their birthday and especially before the long Thanksgiving weekend, but I was fortunate enough to have Dr. Palermo squeeze me in today. It was my 2nd root canal in 2 days because the procedure was more complicated than a dentist could complete. Anyway, if you have to have this kind of oral surgery, you couldn’t possibly find anybody more capable, compassionate and easy-going. That goes for his staff, too. Imagine your doctor singing as he’s engaged in your procedure and how relieved you would feel knowing that he is completely focused on taking great care of you! That’s what happened in his office and I couldn’t possibly have had a better experience. I have nothing but rave reviews for Dr. Palermo and highly recommend him. Karen K.(Novemeber 2019
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Professional staff. Happy employees. Great experience with ZERO pain!! – Shawn M. (October 2019)
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This is a very long over due “Thank You!”. I cannot thank you enough for taking me in to care for my tooth #2. It was also a great inspiration to watch you enjoying your expertise – listening and singing to the music during the procedure. What can be very serious and difficult, you were at ease and in peace! If more people can truly love their professions the world would change for the better. May God continue to Bless you and your family. Looking forward for everything around my #2 to be quiet and in peace and pray that my bone will heal completely. This beautiful Orchid, I thought, belong to your office. Hope its beauty will touch your patients, staff and your spirit as well! With a grateful heart, —-Sarah S. (October 2019)
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“Dr. Palermo is a master at what he does. He is knowledgeable, competent, and compassionate. I had never had a root canal before and was anxious, but his professionalism and that of his staff was reassuring both before and during the procedure, which was painless. The Gentle Wave procedure was effective and over quickly, and I didn’t even feel it. I had no pain afterwards either. The office staff was helpful in getting me set up with Care Credit.” — Debra (October 2019)
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“Nobody wants a root canal, but if you have to get one, you should go here! Dr Palermo made it an easy, painless procedure. They gave me an immediate appointment because I had toothache and was going on vacation, Very pleasant staff.” — Deanne (September 2019)
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“I’ll be echoing other reviews by exclaiming just how impressed I was, and how grateful I am that my regular dentist recommended Dr. Palermo.
I’ve had very little dental work in my life so I was quite anxious about getting a root canal.
That said, the whole process was smooth, efficient and most importantly, EVERYONE in the office was kind, compassionate and knowledgeable.
As well, the city of Palermo is one of my favorite places, which puts an additional smile on my face.” — August S. (September 2019)
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I was seen right on time and he never made me feel bad about putting him behind schedule with my unexpected anxiety attack. His whole team is fantastic and the modern, clean office makes you forget you’re at the dentist.
The procedure was pretty quick and easy once I calmed down enough to let him work. The technology is AMAZING and I’m so glad I had the Gentlewave procedure. I highly recommend you do the same.
Having a root canal by an Endodontist is a much better way to go than a general dentist. You pay a little more, but Dr. Palermo is worth every penny! If I need another root canal, I’ll be coming back!” — Margaret (May 2019)
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“Thank you for your expert advice and for making me pain free after 3 long years! Thank you for the great service!” — Vicki (February 2018)
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“I just wanted to take the time to express my gratitude to you and your staff for seeing my daughter. I am and still am impressed with the quality of care and professionalism displayed. Again, thank you for everything. Much aloha to you, your family and staff.” — Kalani (May 2017)
“Thank you so much for fitting me in for my root canal. I know it squeezed your day and made it quite a long one and I’m appreciative. Thank you also, for your kindness and compassion I felt from you and your staff.” — Jill (March 2017)
“Thank you for your prompt, thoughtful and quality care. I wasn’t even your patient and you made time for me. I cannot thank you enough!” — Emily (December 2016)
“Thank you for the art, science, skills and patience you applied to making my tooth-gone-bad whole again. Congrats on building such an excellent staff!” — Polly (August 2016)
“Thank you so much for your good care during my root canal. You made it very easy, from what I’ve heard is a rough experience. Thank you again for everything, I really appreciate it!” — Shannon (June 2016)
“I will recommend Dr. Palermo to anybody I know that needs a root canal, and if I need another one, will definitely return! Especially to hear the great music he plays! The care and professionalism from everybody there was A+. I appreciate the extra swabs of ointment on my lips, the water bottles, even the little dental historic facts. Also, thank you for getting all the dental insurance figures and quotes ahead of time. The over-all experience was superb. Thanks again! — Gail (June 2016)
“Thanks for the excellent and highly professional service on my root canal. There was no pain, but lots of gain. The attention to seemingly every detail and the use of high-end equipment and supplies gives me the confidence of a job extremely well done. You’ve earned every penny.” — Jim (May 2016)
“Thank you so much for helping me with my teeth since 2012. Your kindness and quality care will never be forgotten. May you prosper professionally.” — Lena (June 2015)
“Claire and I wanted to thank you again. We appreciate your expertise, patience, and advice.”
— Claire and Dr. Steven Weiner (June 2015)
“Congratulations on a highly compassionate and highly professional endodontics office!” — Natalie Owings & The Animals at The Heart & Sole Animal Sanctuary (May 2015)
“Thanks so much for all your wonderful care. You are all so extremely kind, caring, and helpful. Thank you Dr. Palermo for being such a great Endodontist.” — Kina (December 2014)
“We want to thank you so much for your kindness in seeing our good friend last week, We appreciated your very thorough evaluation and expect her to go forward with treatment when she is able to. We are grateful for our relationship with you and for the excellent care you provide our patients. Thank you so much again!” — Pat & Bob (October 2014)
“Thank you for the special care I received during my numerous office visits. Your professionalism and fun attitude was inviting, and made me feel comfortable during my procedures, I really miss the music! And, Dr. Palermo’s singing.” — Thea (August 2013)
“Thank you so much for the thorough exam and good advice. I appreciate your wisdom and professionalism. Especially for your generosity!” — Ronnie (October 2014)
“Your diligence and knowledge have led to the uncovering of a problem that has troubled me for years. Thank you very much for your caring and the quality work you do. P.S. Your staff is wonderful!” — Ursula (September 2014)
“Thank you for the caring and quality work you did to help me. The root canal and subsequent build up have been working out well. I am grateful to you for taking care of my broken tooth so promptly and efficiently.” — Sandra (August 2014)
“Thank you so much for all your kindness and hard work on my visit and treatment. Everyone of you took such great care of me and I appreciate it. My appointment was amazing!! Thank you!” — Lynda (December 2013)
“Congratulations on your new and beautiful practice! I know you will do very well. You are an excellent clinician and have a great chair-side manner. I feel fortunate to have friends like you!” — Ken (August 2014)
“Thank you for a wonderful experience!! You all are fantastic!!” — Loretta (March 2013)
“Thank you so much for your kindness and generosity! You two are absolute gems and made my root canal as enjoyable as a root canal could be!” — Jessie (March 2013)
“It was a pleasure meeting you and your wife Nikki yesterday during my dental visit. I want to thank you for your professional consultation when you answered many of my questions. I don’t know how many people can say they enjoyed their visit to the dentist…but I did yesterday! Your staff and office made the atmosphere welcoming and comfortable.” — Vivian (February 2013)
“I just wanted to say thank you so much for taking care of me last week. You two are awesome!” — Patti (January 2013)
“Thank you so much for a lovely visit & consult today! Marcus, I so appreciate your expertise and Nikki, you have created such a beautiful environment that is welcoming and pleasing.” — Jessie (January 2013)
“I really cannot adequately express my extreme gratitude for your kind assistance with this. You and your staff went well beyond expectations and saved our vacation. The rest of the week went very well, and I experienced no further pain. You and your staff are a Godsend!” — Jim (October 2012)
“Thank you so much for expediting the solution to my #31 tooth issue. The tooth is gone and went painlessly. I suspect this immediate resolution could not have taken place without your 3D X-ray and your excellent consultation based on it. I am very grateful for that.” — Robin (August 2012)
“My three years of major dental adventures are complete. Hurrah! I want to thank you for your professionalism and quality work. I enjoyed working with you in your beautiful office. You really have the high-tech wow factor going on with that 3D X-ray. As someone who’s been averse to being in the chair from childhood, I often arrived for my appointments with more than a little trepidation. Marcus, your pleasant, friendly chair-side manner helped me be more calm. I also appreciate your willingness to answer all my questions.” — Dorothy (June 2012)